Cancellations and returns
Last updated 9 November 2026
Before you approve your proof
You can cancel at any time before you approve your proof, for a full refund. Just email hello@housealmanac.co.uk.
After you approve your proof
Each print is made to your specification for your address, so the 14-day cancellation right under the Consumer Contracts Regulations does not apply once you have approved your proof and it has gone to print.
Damaged or faulty
If your print arrives damaged or faulty, email us a photo within 14 days of delivery and we will send a free replacement. You don't need to send it back.
Factual errors
If your print contains a factual error that you tell us about within 60 days, we will correct it and reprint free.
Your statutory rights
Your statutory rights are not affected.